发布时间:2025-08-20 15:17:10 分类:营销学堂
In enterprise operations, as an important guarantee for employees' daily lives, the operational efficiency and service quality of the canteen are directly related to employees' satisfaction and work enthusiasm. Shenzhen Boheng Electronics Co., Ltd. has always attached great importance to the living needs of its employees. Recently, it has carried out a significant upgrading and transformation of the company's canteen, bringing a brand-new dining experience to employees. The core highlight of this transformation is the introduction of the self-service canteen consumption system from Shenzhen Tianshuo Technology Co., Ltd., enabling the canteen management to achieve a leap towards intellectualization and self-service.
Before the upgrading and transformation, Boheng Electronics' canteen adopted the traditional manual settlement mode. During peak dining hours, the canteen was always overcrowded, with long queues in the settlement area, resulting in serious congestion. Employees spent a lot of time waiting in queues, which compressed their originally short lunch break. This not only affected their dining mood but also had a negative impact on their work status in the afternoon. At the same time, manual settlement relied on manual operations, which inevitably led to calculation errors and occasionally caused unnecessary minor disputes, bringing a lot of inconvenience to canteen management. Moreover, manual settlement required a large number of staff, and the labor cost was increasing year by year.
To fundamentally solve these problems, the management of Boheng Electronics, after careful consideration and multiple investigations, finally decided to cooperate with Shenzhen Tianshuo Technology Co., Ltd. and introduce an advanced self-service canteen consumption system. Shenzhen Tianshuo Technology Co., Ltd. has rich experience and excellent technical strength in the research, development, and production of intelligent security, channel gate systems, and various information management systems. Its canteen consumption system has powerful functions and can meet the diverse needs of Boheng Electronics' canteen.
The new self-service canteen consumption system supports three deduction methods: face recognition, card swiping, and QR code scanning, which greatly facilitates employees. When employees come to the settlement area after selecting their meals, they only need to stand in front of the face recognition device, and the system can quickly identify their identity and complete the deduction. Employees who are used to swiping cards can finish the deduction in an instant with a simple swipe. For employees who prefer mobile payment, scanning the QR code is also convenient and efficient. After the deduction is completed, the gate opens automatically, allowing employees to pick up their meals and dine smoothly.
Since the introduction of this system, the changes in the canteen have been immediate. The settlement speed has been significantly improved. In the past, with manual settlement, it might take 1-2 minutes for one employee to complete the settlement. Now, with the new system, the entire deduction and gate opening process takes an average of only 5-8 seconds, and the queuing and congestion during peak hours have been fundamentally improved. Employees can complete the settlement quickly and have more time to eat and rest at ease.
The labor cost of the canteen has also been significantly reduced. Originally, a large number of staff were needed to be responsible for settlement work, but now only a small number of personnel are required for on-site guidance and order maintenance. This not only reduces the labor burden but also makes the staffing of the canteen more reasonable. The saved manpower can be invested in other important work such as food preparation and canteen sanitation cleaning, further improving the overall service quality of the canteen.
In addition, the statistics and management of consumption data have become more convenient and accurate. The system automatically records every consumption information, including consumption time, amount, and dish selection. Through these detailed data, canteen managers can clearly understand employees' dining preferences and consumption habits, thereby optimizing food supply, reasonably arranging food procurement, avoiding waste, and achieving refined management.
The upgrading and transformation of the canteen by Shenzhen Boheng Electronics Co., Ltd. is a successful exploration and practice. With the help of the self-service canteen consumption system from Shenzhen Tianshuo Technology Co., Ltd., it has not only solved the problems existing in the previous canteen operation such as queuing congestion, high labor cost, and low management efficiency but also provided employees with more convenient, efficient, and humanized dining services, improving employees' satisfaction and happiness. In the future, it is believed that with the continuous progress and application of science and technology, more such intelligent solutions will be applied to enterprise canteen management, injecting new vitality into the development of enterprises and creating a better working and living environment for employees.